Terms & Conditions
General Terms

  • Any complaints and queries contact or write us.
  • The passengers are requested to co-operate with the bus operators to maintain punctuality.
  • The Ticket booked is not transferable.
  • Please carry a valid photo id while traveling.
  • Bus Operator reserves rights to change the seat while boarding.
  • The Company does not accept responsibility for any injury, damage or loss caused by any accident. Delay or irregularity or any other natural calamities.
  • Passengers are allowed to carry personal luggage at their own risk. Additional luggage will be charged.
  • Smoking & Consumption of liquor is prohibited on board.
  • Passengers hereby consent to receive communications by SMS / Email or calls from bus operator with regards to the services provided by them.
  • Passengers shall report at the boarding point at least 10 minutes prior to the scheduled departure time
  • After Departure Time No Refund.
  • GST is applicable on cancellation charges.
  • The company reserves the right to alter the seats (to accommodate a lady/child) or if the adjacent seat happens to be a Female Passenger.
  • The ticket is valid for the particular journey to which it is issued.
  • The management reserves the right to cancel, postpone, change or delay the vehicle without assigning any reason and to change the seating arrangement in case of emergency.
  • Passengers are requested to report 15 minutes in advance. The bus will not wait for passengers who are late.
  • Smoking, Drugs and Consumption of alcohol is strictly prohibited in the coach and inside any of our office premises.
  • Changes to date or time can be made to the booking made at our website of mobile app if you notify us at least one day prior to the scheduled departure time by visiting our branch.
  • Pets and Animals not allowed inside the bus while journey.
  • For children above 4 years  full ticket is compulsory, without ticket children will not be allowed to board the bus (Age Proof Required )
  • If booked coach gets canceled/ changed, Different seats can be given to other coach/ same coach.
  • Any male passenger who books tickets marking him as a female in an available female adjacent seat will be made get off the bus without and consideration, no refund will be given.
  • Carrying fireworks/ crackers are prohibited, if found passengers will not be Allowed to board the bus and no Ticket Amount will refunded.
  • Each passanger should carry only one luggage , Excess Luggage Will be be chargeable. Any additional luggage or boxes will be charged
  • Passengers in the influence of alcohol or any kind of drug will not allowed to board the bus .
Cancellation Terms

  • Cancellation has per cancellation policy of respective ticket.
  • Partial Cancellation Is Possible.
  • Partial cancellations will be refunded immediately
  • It Is Rights of SBM Traansport To Change Cancellation Policy Any Time Without Prior To Notice
  • Bookings from this site will be eligible for cancellation through Cancellation Form on this site only, In case e-ticket is booked through an agent, please contact respective agent for cancellations.
  • On Cancellation, Refund will be credited in 3 To 10 working days in source payment.
  • Ticket once transferred cannot transferred or cancelled again.